Payment
What payments are accepted?

Payment Methods When it comes to hiring a vehicle paying for it can often be a little confusing as some suppliers will only accept credit cards for payment. For more information on what type of payments we are able to accept, please see below. Can I pay with a debit card? Depending on the location and the debit card that you hold, it may be possible to pay for a vehicle using your debit

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Can I Hire a Car With A Diners Club Card?

Car Hire With A Diners Club Card Diners Club is a charge card company formed in 1950 and it became the first independent credit card company to produce cards purely for travel and entertainment purposes, so why is it so hard to hire a car with one? Car rental companies are very strict when it comes to what types of cards are accepted and mostly it’s just your standard credit cards, which unfortunately Diners

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Can I Hire a Car With An Amex Card?

There are several restrictions in the world of car rental in regards to payment options and various different things. Cash is majority of the time not accepted, debit cards are confusing in terms that they are only accepted in some locations and the most common form which are credit cards most people don’t like using or just don’t have. An American Express card or also commonly known as the AmEx card is a credit

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Can I Hire a Car With A JCB Card?

Can I Hire A Car With A Debit Card? Yes, in most cases it is possible to hire a car using your debit card. You will typically need the following A major debit card such as Visa, Mastercard, Lloyds TSB or HSBC although other cards are also accepted A full valid driving licence Proof of address Enough money in your account to cover the cost of the hire and any deposit payable Many suppliers

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Car I Hire With a Visa Electron Card

Car Hire With A Visa Electron Hiring a car with any debit card can be a hard and tedious task especially hiring with a Visa Electron, for some reason they are not generally accepted as form of payment across the world. This is down to the fact that they aren’t a reliable form of payment. Although we can deal with debit cards comfortably we have found it a real struggle to be able to

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Car I Hire With a Maestro Card

Can I hire a car with a Maestro card? Yes, depending on what country you want to hire in, you will be allowed to hire with a Maestro card. As a general rule, you will need the following: A full driving licence Enough money on the card to pay for the cost of the rental and refundable deposit Proof of address Keep in mind these are just general requirements, to find out the full

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Car I Hire a Car Without A Credit Card

If you’re looking at going on holiday and where hoping on getting a rental car but don’t have a credit card – then don’t be concerned. Here at Indigo Car Hire we work with several suppliers who can accept other form of payment for your rental & deposit, such as Visa UK debit cards, there are a few criteria that you need to meet however, so if you are looking for car hire without

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How Do I Pay For The Hire Car?

Payment Methods When it comes to hiring a vehicle paying for it can often be a little confusing as some suppliers will only accept credit cards for payment. For more information on what type of payments we are able to accept, please see below. Can I pay with a debit card? Depending on the location and the debit card that you hold, it may be possible to pay for a vehicle using your debit

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Do I Have To Pay A Deposit?

Can I hire a car without a deposit? Yes, car rental without a deposit is possible with certain suppliers. There are often certain terms that you need to agree to or pay extra for, such as relax cover policy in order to take advantage of no deposit car rental, however we will guide you through the process. As an example to use the car hire no deposit offer here are a few of the

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Can Someone Else Pay For My Car?

Is The Payment Card In the Drivers Name? Are You Over 25 & Under 70? Held Your Licence For 2 Years? Is Your Licence Clean? If you answer No to any of these questions then contacting us before making a booking is the way to go, fill out the enquiry form or contact us on the below details. Our customer service and reservations team are here to help. Call 0113 88 00 748 Email

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What Is Included In the Cost?

What Is Included In The Hire Cost? When getting a price online always check the terms and conditions to see what is included in your quote. If you are a young driver and get a price online, then the young driver is unlikely to be included in the rate. If you are a young driver or want a one-way hire, or even if you need to establish what is and what isn’t included in

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How Can I Rent A Car Without A Credit Card?

If you’re looking at going on holiday and where hoping on getting a rental car but don’t have a credit card – then don’t be concerned. Here at Indigo Car Hire we work with several suppliers who can accept other form of payment for your rental & deposit, such as Visa UK debit cards, there are a few criteria that you need to meet however, so if you are looking for car hire without

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Can I Hire A Car With A Prepaid Card?

Payment Methods When it comes to hiring a vehicle paying for it can often be a little confusing as some suppliers will only accept credit cards for payment. For more information on what type of payments we are able to accept, please see below. Can I pay with a debit card? Depending on the location and the debit card that you hold, it may be possible to pay for a vehicle using your debit

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Where Can I Rent A Car For Cash?

Where Can I Rent A Car For Cash? Unfortunately, we can not offer car hire for cash anywhere in the world, this is because of security reasons. However, depending on where you hire, there is a range of other ways that you can pay for you hire car, find out below which one is best for you. Credit card car hire, this is the most obvious one and is the standard method of payment

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Identification
Can I Hire A Car Without Having My Driving Licence?

Officially car hire companies will tell you that you can’t hire a car without the photo part of your licence. If you are in this situation however, there are a few rental companies that are more understanding and will be willing to get in touch with the Dvla. So if you have misplaced your license or it has been sent away to be renewed we have solution for you. Read on to find out

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Car Hire Without A Photocard

Do You Have A Credit Card? Are You Over 25 & Under 70? Held Your Licence For 2 Years? Is Your Licence The New Photocard Style? If you answer No to any of these questions then contacting us before making a booking is the way to go, fill out the enquiry form or contact us on the below details. Our customer service and reservations team are here to help. Call 0113 88 00 748

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No Credit Check Car Hire

Car Hire Bad Credit Car hire companies often perform credit checks on customers or require a credit card for payment, this can make it difficult if you have a bad credit rating. There is a solution however, car hire with bad credit is possible you just have to use one of our other solutions or hiring with a visa debit card, which means credit checks are not necessary. If you have bad credit and

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What Identification Do I Need?

Identification For Car Hire When you are on your way to get your hire vehicle it is imperative that you take the correct documents with you to support your identity. If you do not take the correct information and paperwork, this can often prevent you from being able to collect your vehicle from the car rental branch. To ensure you are aware of all the required documents please find all the information you require

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What Qualifies As A Proof Of Address?

Proof Of Address When you come to hire a car a proof of address is often required, a proof of address is only required if you are living within the country you are hiring your car in however you may be asked to produce the return flight ticket. A proof of address is essential as basically a peace of mind for the company renting the car to you. When you approve an address it

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How Do I Get An International License?

Below you will find a matrix showing most major countries in Europe. This shows if you are allowed to collect a car in one country and return it to another, or perform and international one way hire. This does not cover all requirements it is purely to give you an idea of what can and cannot be done. If you have a requirement to return a car to a location that lies in a

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Can I Hire With A Temporary Licence?

Can You Hire A Car With A Temporary Licence? Firstly we need to understand what is meant by temporary licence, on the whole a temporary licence is what will be provided to you if you have to surrender you licence for a number of reasons. The most common being when applying for a new licence in a new country following emigration. Do You Hold A Credit Card? Are You Over 25 & Under 70?

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Can I Hire A Car With my Chinese Licence?

We get this question fairly often from either Chinese customer or UK people living in China who have had to change over their licence. There are two issue with this, firstly when you hire a car in the UK your licence must either be from the Eu or be written in English in order for the rental companies to be able to hire for you for insurance reasons as they of course need to

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Can I Hire A Car With A Paper Licence?

Car Hire With A Paper Licence? In the Uk, the paper counterpart of the photocard driving licence was abolished, meaning that they’re no longer valid – the photocard licence is typically all that is needed to hire a car. However, a question that we’re asked a lot is whether it’s possible to hire a car with a paper licence – and if your licence was issued before 1st April 1999, the answer is yes.

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Age restrictions
What Are The Car Hire Age Restrictions?

Car Hire Age Restrictions Often when looking to source a rental vehicle you have a mass of options available to you. This may not be the case if you do not meet the age requirements for car hire. Please see below for a list of our terms in relation to age restrictions for car hire. What Are The Age Restrictions For Car Hire? The general age requirements to hire a vehicle are from the

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Can I Hire A Car In Spain If I’m 18?

How old do you have to be to rent a car in Spain? The typical age that you can hire in Spain with most car rental companies is 21, however we have managed to find a supplier in selected locations who can hire to customers who are 18 years old, given other minimum requirement is met. Continue reading to find out more about our 18 year old car hire in Spain deal. 18 Year

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Can I Get No Young Driver Additional Fee in Malta?

Young Driver Additional Fee “Can I Get No Young Driver Additional Fee In Malta?” is the question we get from many British young drivers who are spending their holidays in Malta. Young driver’s additional fees can be extortionate sometimes and even in very rare cases exceed the price of the actual rental. This makes the subject of car hire affordable for many young drivers as its just far too expensive, we realise this at

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How Old Do You Have To Be To Rent A Car?

How Old Do You Have To Be To Rent A Car? The typical age for renting a car is 25, this is over the whole industry as a set norm. We however can offer this much young so don’t turn away just yet! The reason that young drivers struggle to get a hired car and its down to one major factor, car hire companies struggle to insure young drivers and it can be a

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How Old Do I Have To Be To Hire A Car?

How old do you have to be to hire a car in the UK & abroad? This comprehensive guide explores the minimum age(s) accepted for hiring a car around in different countries, what types of cars you can hire as a young driver, what surcharges you may be subject too and anything else that you may need to know about young driver car hire. Want a quick answer? Click your age to find out

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Can I Get A Good Young Driver Deal In East London?”

Car Rental For Young Drivers In East London Many young drivers can’t afford the excess costs on top of the rental of their additional young driver’s fee. This isn’t a surprise as these costs can sometimes double the price of the rental if you were above 25. Well we have managed to organise a great deal with a supplier to bring our young drivers in East London a great deal on their car hire.

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Can You Hire A Van Over The Age Of 70?”

To be honest, not something we get asked as frequently as other subjects but something that does seem to be getting more popular. Can You Hire A Van Over The Age Of 70? The simple answer is Yes. Where Can I Hire A Van Over 70? We have suppliers covering the whole of the UK who will allow drivers up to the ages of 75, 80 and 99 hire a van on a self

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General
What Happens If I Get A Flat Tyre In A Hire Car?

Rental suppliers do pre-rental checks before the car will go on hire to the next customer. Included in the pre-check is ensuring the tyres are in good condition. If any damage is found on the tyre, car rental companies will replace with new tyres, they do not repair punctures. This means if you do end up in a situation where you have a rental car and you have a flat tyre, this has happened

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Can I Return My Car Early? Is There A Penalty?

Can I Return My Car Early? Is There A Penalty? If you’ve booked your rental vehicle and suddenly find that you don’t need it for as long as you thought, don’t panic! In most situations it’s fine to return your car early, although the rules are different with each supplier. If your rental has been booked to pay on arrival, then the rental cost is only charged at the end of the rental once

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Can I Extend My Car Rental?

Can I Extend My Car Rental? Whether you’re away on your holidays, or just renting a run around for the weekend, we know how quickly plans can change. That’s why we try and make it as easy as possible to extend your rental when you hire through Indigo! If you haven’t collected your vehicle yet and need to extend your rental period, simply give us a quick call and let us know – we

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What Are Hidden Extras?

Mission Against Hidden Extras Here at Indigo Car Hire we pride ourselves on giving our customers great service, and one of the phrases that we often mention on many of our pages is that we have no hidden extras, but what exactly does this mean? “Hidden Extras” are riddled throughout the car hire process, there are tons of little conditions in the T&Cs of rental companies before you hire to try and make you

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Can I Amend Or Cancel My Booking?

Can Car Rental Reservations Be Cancelled? If you need to change any details or cancel your reservation, this is always a possibility. You will need to contact our customer services team to cancel or amend your reservation. You can call them on +44 (0)113 880 0748. If you need to amend your reservation or cancel your car hire booking you Must call the customer service team to do this. You must contact them at

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What Are The Requirements For Renting A Car In The UK?

Requirements for renting a car in the Uk When hiring a car in the UK there are basic requirements that you will need in all circumstances. Below we will outline these for you, if for any reason you do not meet these requirements, we may still be able to help so it is always best to contact us and let us know what you need. Drivers Age Driving Licence Identification Payment Method Age Requirements

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Can I Take A Hired Car On A Ferry?

Can I Take A Hired Car On A Ferry? When you book a car with Indigo Car Hire we can allow you to take your car on a ferry. This class’s majority of the time as going abroad thereforeyou will have to pay an additional fee for travel and are usually restricted by rules and regulations. We have some fantastic deals regarding this however, but as far as taking your car on a ferry

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Can I Hire A Car With An Unlimited Mileage?

Can I Hire A Car With Unlimited Mileage? The short answer is yes, but there are a few factors you need to consider when your looking for unlimited mileage car hire. Unlimited mileage is only available with certain suppliers Sometimes it can be added as an optional extra The location matters – if suppliers are limited it could be tricky There may be high mileage options that cover what you require The quickest way

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Can I Get A Free One Way Car Hire?

Are you looking to hire a car in location A and drop it off in location B aka ‘one way car hire’ It’s a common query from our customers. There are several companies that offer this service, however they need to have a branch in both locations that you are requesting to pick up and drop off at, so it depends on your query as to what rental company may be able to help.

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Can I Hire A Car At The Last Minute?

Can I Hire A Car At The Last Minute? Many people often book their holidays with a car at the back of their mind. There are several other things that come before hiring a car such as flight tickets, preparation etc., but hiring a car can be an essential make or break of your holiday. Many forget about the car hire and don’t book it then find it extremely hard to get a hold

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Where Do I Collect My Car?

Car Hire Locations Here at Indigo we have many rental locations all over the world and Uk. For more information on where you can collect and return your vehicle, please see below. Where can I collect my car? As we work with many suppliers, you have various options when it comes to collecting your vehicle. You can collect from a local office, from an airport or from a train station depending upon the availability.

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Can The Vehicle Be Delivered & Collected?

This article will explain to you everything that you need to know about car hire delivery and getting a car delivered to your door. Easily navigate to the questions you have using the links below: Why get a car rental delivered to your door? How does car hire delivery work? What about collecting the hired car? Does a car hire delivery service cost extra? What to be aware of with car hire delivery Get

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Airport Rentals

Airport Rentals Often when collecting your car rental at an airport, you want everything to run smoothly. You can count on Indigo to answer any questions you may have surrounding airport car rentals. Will The Branch Know If My Flight Is Delayed? As long as you enter your flight number when booking a vehicle, the supplier will track your flight so that they know if the flight has been delayed or cancelled. Will I

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Will I Receive A Booking Confirmation?

Do I Receive a Booking Confirmation? When you book a rental vehicle you will always receive confirmation for your hire. More details about your booking confirmation can be found below: What is the confirmation for? The confirmation is to show you all the details of your rental so that you can make sure that everything is correct and what payments have been made and are due to be made. It also shows you any

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I Have Points On My Licence, Can I Hire?

  Can I hire a car with points or endorsements on my licence? The answer as to whether you can or not completely depends on: How many points you have What the points are for How long you had have the points Did you have a ban? So to find out more please continue reading. If you have any points, convictions or endorsements on your driving licence you may often find that this stops

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Can I Hire A Car With 9 Points On My Licence?

Can I Hire A Car With 9 Points On My Licence? This depends on what the points are for, and when they were added to your licence. With most suppliers, the maximum number of points you can have on your license is 6 for minor offences, such as speeding and traffic offences which typically has Sp or Ts codes. These usually carry 3 or 6 points for each offence, depending on the severity. You

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Does The Car Come Full of Fuel?

Often when hiring a car you can never be sure what kind of fuel type vehicle you may receive. You could receive a petrol, diesel, hybrid or even electric cars depending on your car hire requirements. We here at Indigo Car Hire are here to help and make sure you are aware of everything you need to know about fuel policies and fuel types that are available when it comes to hiring a car.

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Driving Experience

Driving Experience When it comes to hiring a vehicle you need to be eligible to drive. Most suppliers have different rules when it comes to age and driving experience. Usually you are required to have held a full driving license for at least 1 year to be able to hire. With some companies this is 3 years so always check before you decide to make a booking. However the experience you need can depend

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What Is Leasing?

  What Is Vehicle Leasing? Short term leasing is basically a long term rental based on a set number of months, usually between 3 to 12 months. Where leasing differs slightly to hiring a car is that you generally have to provide your own insurance to be able to drive the vehicle. Everything else is usually included, obviously apart from the fuel. If you are looking for something for a longer period from 1

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Can I Hire A Car Today?

Same Day Rentals Sometimes it may occur that you need a hire vehicle as soon as possible, like if your car has broken down or if you need to get somewhere relatively quickly. If you do need a vehicle for the same day then, please contact us directly and then we can check the availability of vehicles at your selected location. Can I get a car for today? It is possible to get a

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What Is An Insurance Excess?

What Is Car Hire Insurance Excess? The insurance excess is the maximum amount you would be liable for in the event of your rental vehicle being damaged. The excess amount of a vehicle depends upon the supplier and the type of vehicle you want to hire. Please ask one of our agents for more details. It can generally vary from between £500.00 to £3000.00 depending on what category of vehicle you require. Can I

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What Optional Extras Are Available?

Optional Extras With the large majority of suppliers we are able to offer Gps, Baby Seats, Additional Drivers, Snow Tyres, Snow Chains and Ski Racks. See below for more information on optional extras. Satellite Navigation – This option is available from selected locations and is a great tool to help you get around. Baby Seats and Child Seats – We have a wide range of suppliers which can provide car hire with baby seats.

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What Are SIPP Codes?

What Are Sipp Codes? Sipp codes are a common car hire term used to summarise key features of each vehicle requested, these categories that are summarised into are the industry standard for the description of vehicles. Usually Sipp codes are 4 letters by industry standard what this is for example is. C-D-M-R: Compact 4 door manual car with air conditioning. A Cdmr vehicle could be one of many different makes/model, for example: Vauxhall Astra

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Can I Specify My Hire Car?

Can I Specify My Vehicle? Often when people are looking for car rental it is often asked if you can choose what car you can get. Knowing which car is best for you can sometimes be difficult to work out. Well when you book with Indigo Car Hire directly and speak with our helpful and knowledgeable team you can be sure that you can receive a vehicle which is tailored to your needs. Can

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What Should I Consider Before Booking A Car?

What Should I Consider Before Hiring A Car? Here at Indigo Car Hire we recognise it can be a little daunting to hire a car for the first times and you may have a heap of questions. So let’s go through the basics here. If you do need any further information you can always check our frequently asked questions page by clicking here. Can I Hire a Car From You? If you are over

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Can I Hire A Car With A Mastercard Debit Card?

Can I Hire A Car With A Debit Card? Yes, in most cases it is possible to hire a car using your debit card. You will typically need the following A major debit card such as Visa, Mastercard, Lloyds TSB or HSBC although other cards are also accepted A full valid driving licence Proof of address Enough money in your account to cover the cost of the hire and any deposit payable Many suppliers

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Can I Get My Car Delivered To My Door?

This article will explain to you everything that you need to know about car hire delivery and getting a car delivered to your door. Easily navigate to the questions you have using the links below: Why get a car rental delivered to your door? How does car hire delivery work? What about collecting the hired car? Does a car hire delivery service cost extra? What to be aware of with car hire delivery Get

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Can I Rent A Car For Someone Else?

Is The Payment Card In The Drivers Name? Are You Over 25 & Under 70? Held Your Licence For 2 Years? Is Your Licence Clean? If you answer No to any of these questions then contacting us before making a booking is the way to go, fill out the enquiry form or contact us on the below details. Our customer service and reservations team are here to help. Call 0113 88 00 748 Email

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Can I Hire A Car And Drop It Off In A Different Location?

Are you looking to hire a car in location A and drop it off in location B aka ‘one way car hire’ It’s a common query from our customers. There are several companies that offer this service, however they need to have a branch in both locations that you are requesting to pick up and drop off at, so it depends on your query as to what rental company may be able to help.

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Renting A Diesel Car In Europe

Renting A Diesel Car In Europe A question we get asked a lot by customers from overseas is can we rent a diesel car in Europe? This may seem silly to some of us but many don’t know the answer to this question because it’s their first time travelling to Europe. The answer is yes you can rent a diesel car in Europe but that may open up a few more questions you want

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Save Money On Your Rental Car And Find The Best Price

Find Best Price For Rental Cars Our mission here at Indigo is to find the best possible price for our customers when they come to renting a car. We’ve always thought it important to save our customers money even if at times it’s only a small amount. Here is our little guide on how to save money when you are hiring a car, of course if you called us we would also explain all

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Do Our Hired Cars Have Isofix’s?

What Is Isofix An Isofix is an international standard for attachment points for child safety seats in passenger cars. The system also goes by other names including Latch, Luas and Canfix and it’s also been referred to as universal child safety seat system Ucsss. The isofix is a metal bar which is found embedded in the seat, it has two latches on the bar which attach to child seats for an increased safety on

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Confused About Car Rental Insurance?

Car Rental Insurance In the UK as you likely already know your card must be insured to be on the road, this of course bring about many questions on insurance as there are several different offers and packages. The underlying question of what do you and don’t you need when your hiring a car. Much like other car rental companies we also offer a range of different options that are available when you come

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Can I Amend Or Cancel My Booking?

Can Car Rental Reservations Be Cancelled? If you need to change any details or cancel your reservation, this is always a possibility. You will need to contact our customer services team to cancel or amend your reservation. You can call them on +44 (0)113 880 0748. If you need to amend your reservation or cancel your car hire booking you Must call the customer service team to do this. You must contact them at

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What Should I Expect In My Email Confirmation?

Do I Receive a Booking Confirmation? When you book a rental vehicle you will always receive confirmation for your hire. More details about your booking confirmation can be found below: What is the confirmation for? The confirmation is to show you all the details of your rental so that you can make sure that everything is correct and what payments have been made and are due to be made. It also shows you any

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What happens if I get a parking ticket in my hired car?

Parking Ticket On A Rental Car People often get into a bit of bother with parking whether they have done it accidentally or not it happens to all of us, you arrive back at your car to see the nice yellow envelope with black writing slapped on your windscreen held with a bit of sticky tape. What do you do however if you find you have a parking ticket with a rental car? Don’t

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What To Do In The Event Of A Breakdown?

Breaking down is always a worry, whether you are in a hired car or not. Hired cars are often within eighteen months old so breakdowns are unlikely, but unfortunately they do happen. The worry for people when hiring a car is if they have breakdown cover with car hire, in which we can assure you that you do. Your vehicle will be covered and dealt with by the manufacturer, this is because the cars

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How Long Can I Hire A Car For?

How Long Can I Rent A Car For? This is a question we always get from people that are interested in long term car rental, obviously the term long term car rental depends completely on your preference as to what long term means to you. In our eyes yes we typically offer long term car rental, however if you are wanting something a large length of time it may be worth checking out a

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What Car Can I Hire As A New Driver?

What car can I hire as a new driver? When hiring a car there are certain restrictions that it’s important to be aware of. We can help with car hire for new drivers in a number of locations worldwide, however the vehicle options you can hire if you have held your license for less than 12 months may be limited in some locations. In most locations, the largest vehicle available to new drivers would

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Can I hire a vehicle from the French side of Geneva airport and cross into Switzerland?

The above is certainly possible, however some suppliers do charge a fee to take a vehicle across the border into Switzerland.When searching for car hire from the Swiss side of Geneva airport, prices are generally higher than the French side and for the sake of a short walk through passport control, you can generally save yourself a decent amount of holiday spends. To make sure you are booking the package that best suits your

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Can I Hire a Van with 9 Points on my Licence?

Yes as long as you are 25+ we have a options to hire a van with more than 6 points. As you are probably finding most companies are maximum 6 points. We have a wide selection of suppliers, not all of the suppliers we work with would be ok with a driver having 9 points. So we advise to contact our reservations team so we place you with a suitable supplier. Just pop onto

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