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Customer Comments

Customer Comments

At Indigo Car Hire we are proud of the service we offer to each and every one of our customers, our key focus is to ensure all customers have a excellent car hire experience when booking with us, and even after they have made the booking, our ‘after sales’ team are always on hand to answer any questions and assist in any way we can.

The percentage of repeat customers we arrange car hire for is very high and hopefully this speaks for itself. Below you can see quotes from actual Indigo customers. So if you are thinking of booking a hire car, you have come to a company that values your business.

Customer Comments

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Indigo Car Hire
Average rating:  
 129 reviews
by Prince on Indigo Car Hire
Car was great except for the deposit mix up

Customer service during the car hire booking process was excellent. However, picking up the car was very stressful as the company refused to honour the deposit which was agreed with Indigo. After almost an hour, with the help of an Indigo representative we finally got to drive away and also only paid the deposit that was agreed with indigo.

by Alan Sweeney on Indigo Car Hire
Car Hire - Feedback

I have used Indigo Car Hire several times & have always found their prices to be very reasonable & the service they provide to be very helpful & efficient.



My only concern is that the last time I hired a car, I returned it on 22/10/17 but the money used to pre-authorise / hold the total rental price and the deposit for a full tank of fuel (£161.64) still had not been made available in my bank account 7 days later. On querying this I was told that it can take up to 2 weeks to have the money returned. It is not apparent to me how such a process can take so long. I'm still trying to follow up this process & to determine whether the delay is down to Indigo, Avis Car Hire or my bank.

by Lyubov on Indigo Car Hire
Exelent

To rent car at Memmingen was a plesur! Friendly staff, everything went so smooth! Can't be better! New car with Sat nav. Very easy puck up, car was waiting for us, when we arrived. Very easy drop off. Just drop keys into box. Very recommended! Will be allways using only this service!

by Andy Wilkins on Indigo Car Hire
Excellent!

I recently rented a car in Fontainbleau, France.



Indigo were very helpful and prompt in getting back to me with my questions.

Professional, Helpful and knowledgeable.



I will certailnly recommend and use again.

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