Cherie Carter | Managing Director

Making every step of the rental process simple, straightforward and hassle-free!

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4.9
4825+ Reviews
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                Cherie

                Contact Number: 0113 88 00 748
                Email: [email protected]

                Cherie is the founder of Indigo Car Hire, way back when in June 2009. Having worked in the car hire industry since leaving education, she has racked up nearly 17 years but Ssshhh! Don’t tell anyone.

                Been a company director sounds nice and fancy, and of course her daily “tasks” cover pretty much all aspects that come with running a company. However Cherie makes sure that she is still heavily involved in the full enquiry / booking process and customer contact (which, she says is by far the most enjoyable part of the job).

                Cherie is really passionate about delivering good customer service, and building excellent relationships with clients both long standing and new. She loves the wide range of customers we deal with, from all parts of the world.

                Separate to work, Cherie is Mum to 2 beautiful daughters Abigail & Harriet who often pop into the office to cause havoc and both know the Indigo team well. When she is able to grab some spare time (which is rare), shes likes nothing more than keeping fit and eating well, outside of the office you are most likely to see running the streets of Leeds and spending quality time with the family.

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                Indigo Car Hire
                Average rating:  
                 4 reviews
                 by barry Stilwell
                less stress

                I have used indigo twice so far , I have found car hire in Spain difficult in the past due to unseen costs and upselling making things complicated, sometimes at the point of collection, which is a pain. Matt and Cherie have been straightforward and helpful throughout both experiences and will continue to use indigo in the future, who needs extra stress when travelling ?

                 by K Cheung
                Good Customer Services

                It was the first time I used the Indigo Car Hire services, I was finding a car which can carry big luggages, thanks for my Reservations Manager, Cherie, she is so professional and helpful, I finally got a car which suitable for my needs. I will recommend Indigo to others.

                 by Kerry
                Outstanding customer service

                I always book with Cherie Carter from indigo car hire. Always 💯 excellent customer service and I’m always happy the car hire company Cherie recommends 10/10 for everything. Thank you Cherie. From Kerry.

                 by James Hughes
                Cars for Scotland trip

                Thank you, Cherie. You made hiring cars for our Scotland trip this summer so easy. We'll definitely use Indigo again next time we're visiting the UK. Kind regards, James

                Do I need to pass a credit check if using my debit card to hire?

                If renting a car in the UK and you are a UK resident most of the large multinational suppliers will carry out an electronic address check to ensure you have strong enough links to the address provided. However most of the suppliers with the exception of 1 or 2, still carry out the same checks so not unique to when you need to hire via a debit card. Key indicator are if you are named on the Electoral Register and named on the council tax bill.

                When renting a car overseas as an inbound client our suppliers do not carry out any checks.

                Do I need to leave a deposit if hiring with a debit card?

                Most suppliers do require a security deposit when renting a car, in the UK we have a range of options. The best value suppliers would request a £200.00 – £300.00 deposit. However we do have selected locations where our supplier does not require any deposit, so a full zero deposit.

                In Europe we have options where you can just leave a fuel deposit of 110 EUR, and there is no mandatory requirement to take the Super Cover as this can be the case with some of the smaller budget suppliers.

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