Car Hire Tips

I was struggling to find a hire car that would support me as I have only held my licence for 11 months. Indigo offered me a really great price which I wasn’t expecting, very quick turn around. The customer service from Cherie in particular has been brilliant

From start to finish Balsa was absolutely superb. He met us at the car promptly. Was efficient but very thorough when showing us around the car. He has an incredibly friendly and professional manner. We had an issue when going to drive the car back after our trip as the battery had run out due to a fault of our own but this did not phase Balsa. He was cool, calm and collected and

I just recently traveled from Gatwick to Marseille airport and had concerns about hiring a car due to previous bad experiences and the fact that I don’t have a credit card. Sam, however, was incredibly insightful and reassuring, making sure my booking was confirmed and that everything would be in place upon my arrival. Despite my initial distrust due to past issues with other companies, Sam’s professionalism put me at ease. I called near

Perfect

I did not regret contacting Indigo about Car rental services. At first , I am very unsure if we will be able to find a car to rent to for our holidays in Cornwall as my husband just recently had the license card. But, indigo made it possible for us. They are so responsive to my emails and queries. Also, they made an arrangement with the company to pick us up at the Truro

Connor enabled us to quickly solve a car rental problem related to a paperwork issue. Quick and accurate replies. i can’t judge the car rental which will be done by Europcar operator.

Matt was amazing and got me a car with debit card payment for the holidays. Great service, he kept trying until the payment went through.

Good service, quick and friendly

I now live in Australia but travel back to Scotland, my home every year I can, which means hiring a car each time. Having use different hire companies and hiring agencies over the last 30 years, I can truthfully say that Indigo stands out above them all for both value for money and service.I have no problem and do refer Indigo to all my friends when traveling.

Very helpful staff, Good quality vehicle and a very easy to use process. Only very small criticism was finding the shuttle bus, a phone call is required to find out you need to go to Zone 18, there are signposts telling you the direction to Zone 18 but no actual signs showing where Zone 18 actually is, but even with this very small detail it was a relatively easy process start to finish