Having worked with suppliers in Bulgaria for a few years now.
The main international hub in Bulgaria is Sofia Airport. Which is
Indigo are consistently helpful and very prompt with their responses. Great personal service.
We booked a hire car. When we first contacted them about a month ago we didnt have final details but they did their best to give us the hire prices info at the time. We finally got all info together today and when we got in touch with the guys they still had our details so we didnt have to go through it all again. So big thanks to Matt, Cherie and Connor, they
Was looking to rent a car for a week but struggled due to not having a credit card. My friend recommended indigo as there one of the only companies that accept debit cards. Connor was amazing and arranged everything for me with in minutes. No extra charges for not having a credit card like other companies or need for proof of payslips ects. Such a easy process. Will definitely use again
Very helpful and nice people to talk with!
I had an issue with a booking and called the care line and was connected to Cherie. From the moment she picked up the phone till my situation was sorted out a few weeks later, there wasn’t a single moment were I didn’t feel treated like a valued customer. She truly embodies what customer service is about. She gave me great advice, connected me to the WhatsApp chat for easier communication, and was always
Matt took my phone call and got back to me in short order with 3 quotes that gave me some options to consider. I went with his first option as it did tick all our boxes. We had a confirmation email very soon after that with the rental firm we had preferred and a suitable vehicle. Thanks Matt!
I had a unique situation which meant renting a car was difficult yet indigo made it happen and were at my beckon and call. Honestly blown away by the service and the prices. Was handled by Sam, who was amazing throughout. Thanks
Booked with indigos today hassle free and great service operator was so friendly and thorough
Our car broken down Christmas week and we were very concerned about what to do, the operator who supported us Cherie was so kind, so swift and we had the whole issue resolved in under 20 minutes. Being able to have someone come in and take the stress out of the situation so quickly really helped us. Thank you so much!
Very easy reservation process and very helpful and knowledgeable staff.