Flybe Customers Told Not To Travel To The Airport…

Flybe enters administration

This morning, on the 5th March, airline provider Flybe released a statement to confirm that they had entered administration. All Flybe customers were advised not to travel to the airport unless other arrangements had been organised. The statement went on to say that there would be no alternative flights arranged by Flybe. So, what happens next if you have a flight arranged with Flybe in the near future?

Alternative travel arrangements for Flybe customers and staff

You have a few choices for alternative travel arrangements. Firstly, if you are travelling on a domestic flight in the UK, you may be able to get a free train ticket. FirstGroup, which is the largest rail operator in the UK, have announced that if you can prove you had a flight booked with Flybe within the next week, you are eligible to travel on their trains for free. You will need to have a boarding pass or another valid proof that you have booked a flight for these dates, Flybe staff can just show their staff ID for the same offer. Another rail provider, LNER, have also offered free rail travel for Flybe customers throughout the 5th March.

Secondly, easyJet are offering a free flight for any customers or staff that are due to fly on the 5th March. If you are travelling after the 5th March, easyJet will allow Flybe customers to fly for £65 up until the end of May. On this flight you will be allowed to take a 15kg hold bag with you.

Can I get a refund for my Flybe booking?

If none of that helps you, the only other thing you can do is re-book a flight with a different company. The good news is, you may be able to get a refund for some or all of your money. If you have travel insurance, there is a good chance you will be covered and will get a refund. With that being said not every supplier covers cancelled flights due to an airline collapse, but it is worth checking, if you have travel insurance. Secondly, you can apply to your credit or debit card provider and they may be able to reimburse you. Finally, if you bought your holiday as package from a 3rd party, separate to Flybe, you may also be eligible for a refund due to ATOL protection.