Amending My Booking

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                Amending My Booking

                If you are already have a vehicle booked in with Indigo Car Hire and you need to amend or cancel your reservation then you can arrange this with us both on the website or over the telephone. Please find some more frequently asked questions about amendments and cancellations below.

                Can I Amend My Booking?

                Bookings can be amended yes, but this does depend on how the vehicle was booked and when it is due to be collected.

                Is There A Charge To Amending My Booking?

                We do not charge fee’s to make amendments to bookings, but if the amendment means a different car is being booked or the dates of hire are being changed then this may well increase the cost of the hire.

                Can I Cancel My Booking?

                Yes, bookings can be cancelled with us via email or over the phone. Each supplier has a different cancellation procedure, so please make yourself aware of this procedure before booking a vehicle.

                Will I Be Charged For Cancelling My Booking?

                This will depend on how you made your booking, when it was made and which company is supplying the vehicle. All cancellation procedures are outlined in the terms before a booking is made. So please make yourself aware of this to avoid any confusion.

                If you have a further query about this then please contact us by phone, email or our new online chat function at the bottom of the page and we will be happy to help.

                Do I need to pass a credit check if using my debit card to hire?

                If renting a car in the UK and you are a UK resident most of the large multinational suppliers will carry out an electronic address check to ensure you have strong enough links to the address provided. However most of the suppliers with the exception of 1 or 2, still carry out the same checks so not unique to when you need to hire via a debit card. Key indicator are if you are named on the Electoral Register and named on the council tax bill.

                When renting a car overseas as an inbound client our suppliers do not carry out any checks.

                Do I need to leave a deposit if hiring with a debit card?

                Most suppliers do require a security deposit when renting a car, in the UK we have a range of options. The best value suppliers would request a £200.00 – £300.00 deposit. However we do have selected locations where our supplier does not require any deposit, so a full zero deposit.

                In Europe we have options where you can just leave a fuel deposit of 110 EUR, and there is no mandatory requirement to take the Super Cover as this can be the case with some of the smaller budget suppliers.

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