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Customer Comments

customer comments

Customer Comments

At Indigo Car Hire we are proud of the service we offer all our customers, our key focus is to ensure each and every customer has a excellent car hire experience when booking with us.

The percentage of repeat customer we arrange car hire for is very high and hopefully this just speaks for itself. Below you can see quotes from actual Indigo customers. So if you are thinking of booking a car hire you have come to a company that values your business.

We also have some video testimonials you should check out on the side of the page!

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Customer Feedback

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Car Hire - Feedback

Oct 30, 2017 by Alan Sweeney

I have used Indigo Car Hire several times & have always found their prices to be very reasonable & the service they provide to be very helpful & efficient.

My only concern is that the last time I hired a car, I returned it on 22/10/17 but the money used to pre-authorise / hold the total rental price and the deposit for a full tank of fuel (£161.64) still had not been made available in my bank account 7 days later. On querying this I was told that it can take up to 2 weeks to have the money returned. It is not apparent to me how such a process can take so long. I'm still trying to follow up this process & to determine whether the delay is down to Indigo, Avis Car Hire or my bank.

Easy, simple, excellent

Oct 29, 2017 by Winsome Thomas

The hire process was simple, fairly quick and easy. Arriving at Orlando, I went to the car hire stand. Everything was straightforward. When I collected the car, I pointed out some existing defects, which were immediately added to the form, got into the car and drove off. Simple, quick and easy. Returning, I handed the keys over, the vehicle was checked and I got a receipt. Brilliant!


Oct 28, 2017 by Liz

As usual excellent service from Indigo Car Hire. All the staff are very friendly and helpful and nothing is to much trouble and any query answered promptly. Car Hire Company policies are explained so hire is completed seamlessly and quickly. Can't praise Indigo enough and would recommend them to anyone.

Enterprise Car Hire staff very friendly and helpful, excellent service from them as well.

Car Hire - Zante

Oct 28, 2017 by Graham Day

5 Star Rating.
Couldn't fault the service very quick and easy service. At Zante Avis were very helpful and we even got to upgrade the car. Again a quick and painless service at Zante Airport.
Just added to a Great Holiday.
Many Thanks

The Actual Car

Oct 28, 2017 by Scott

The service was good, and there were no major issues. I would recommend them.
The only issue I have is with the cars themselves. Peugeot 2008 looks nice, but that's as far as it goes. Not a great car to own/use. Same with Vauxhall Astra's, just poorly designed cars.
When I hired a Nissan Juke previously. absolutely amazing, and so was the ford Focus. Not sure why Car Hire Companies, opt for the cheap crappy ones to rent out.

Indigo Car Hire , USA 4.9 5.0 581 581 Excellent from start to finish. Good communication, good prices, easy pick up and return of vehicle.Will certainly recommend and will use again.