New Terms for Greenmotion Italy

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Matt Carter
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Joined: 07 May 2014, 01:36

New Terms for Greenmotion Italy

Postby Matt Carter » 10 Jun 2014, 08:59

Whilst we are know terms and conditions can be confusing, which is why companies like us exists to provide a non nonsense answer to any car hire questions :D Please see below recently updated terms for Green motion operations in Italy, please fel free to speak to us for clarification on any of these points.

TERMS AND CONDITIONS (ISSUED in April 2014 – subject to change at any time in writing)
Pricing: Pricing is quoted on a ‘per day’ basis (24 hour period).
The rates include collision damage waiver (CD), and theft protection waiver (TP), IT value added tax
(VAT) and road taxes.
Drivers signing the rental agreement on this basis accept full liability.
Reduction or elimination of collision damage responsibility it’s possible with KDW and SKDW. In case
of Theft the only reduction of responsibility is possible with TDW, if not differently specified. The
waiver clause is not operative in Calabria. Sicilia, Puglia, Campania territories.
Vehicle Group/Model: Our vehicles are classified into groups using the ACRISS codes. Reservations
are confirmed for a group and not a particular type. We regret we are unable to guarantee a
particular make/model or fuel type of vehicle, if not expressly specified. The vehicle shown on any
documentation is for guidance only and may be substituted with an alternative, similar or upgraded
vehicle at our discretion.
Mileage: Unlimited mileage allowance except where differently specified. In case of limited mileage
100 km per day maximum mileage allowance. Excess mileage is charged at 30 cent (€) per km.
Opening Hours: Please see the Green Motion locations list for local opening hours. Some local
holiday variations may apply. Please check with your local office.
Locations may be closed for pickups and returns on Country’s or local public holidays. Please check.
Out of hours service: If an out of hours service is available then rentals will attract a €40 charge
payable on collection. Out of hours requests are treated as on request. After midnight may attract a
higher fee or may not be allowable, in any case this additional service must be agreed locally. Not all
locations offer out of hours returns and a 24 hour service should not be assumed where out of
hours service is offered. Please refer to the Locations List for more details.
VAT: All the amounts must be added of VAT (if applicable), except for the amounts defined as
“penalties”
Method of payment: Green Motion locations accept all major credit cards for payment. Amex and
Diners are not generally accepted and may attract an administration charge, please apply locally for
confirmation. Credit card only is accepted for pre-authorization. Cards must be in the driver name.
The amount required will be the amount of the rental plus the pre-authorization required according
to the vehicle category and damage and theft excess. Cash deposits or payments are accepted only
with a credit card guarantee. The rental station could refuse the payment with debit, prepaid or
electron credit card. In case of amount not covered the customer it’s obliged to give a second credit
card differently the location could refuse the rental. Cheques are not accepted.

Responsibility towards third parties (RCA): the insurance cover of the vehicle, according to the
local law, includes the responsibility towards third parties, for the maximum amounts specified by the
local rental station.
Driver accident (PAI): the local law will be applied. This additional service, where is available, may be
purchased with specific related details (limits and deductibles) to be checked at the local rental
station. Please check if the location offer this service.
Accident report: the client has to communicate each road accident or damage caused to the
vehicle to the rental station where the vehicle has been rented by email or by fax within 12 hours
using the form named CAI held within vehicle’s document. The client acknowledge that the omission
or delay of such communication can cause a material damage to Green Motion, with the consequent
charge of a penalty to the customer equal to excess amount. In case of accident, regardless of the
responsibility, an administrative fee equal to € 40 will be charged to the client.
Damage Collision Excess: Our standard excesses are shown below along with the pre-authorization
required by credit card that must be in the driver name. Our excess excludes damage to the wheels,
tires, glass, roof and underneath of the vehicle. Other exclusions apply, please refer to rental station
for more details. Locations reserve the right to request a higher pre-authorization based on category
of the vehicles.

To re-iterate we are here to make plain English out of any of these terms :D

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