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Customer Comments

customer comments

Customer Comments

At Indigo Car Hire we are proud of the service we offer all our customers, our key focus is to ensure each and every customer has a excellent car hire experience when booking with us.

The percentage of repeat customer we arrange car hire for is very high and hopefully this just speaks for itself. Below you can see quotes from actual Indigo customers. So if you are thinking of booking a car hire you have come to a company that values your business.

We also have some video testimonials you should check out on the side of the page!

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Customer Feedback

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Excellent service

Oct 30, 2017 by Tracey

From start to finish I found this company to be very professional, very friendly and very straightforward. I had struggled to find a car hire company that would deal without a credit card- which is why I rand Indigo. The personnel were very helpful and efficient. Price was good and everything was explained with detail and a patient approach. My car hire was smooth and uneventful- I was delighted to be given a free upgrade on collection, and the whole experience was an extremely positive one. I would highly recommend this company.


Oct 30, 2017 by Paul Greatorex

Very happy to continue to use you for all my car hire requirements. Communication is timely, clear and friendly. Oh yes, and the cars are new too.

Car Hire - Feedback

Oct 30, 2017 by Alan Sweeney

I have used Indigo Car Hire several times & have always found their prices to be very reasonable & the service they provide to be very helpful & efficient.

My only concern is that the last time I hired a car, I returned it on 22/10/17 but the money used to pre-authorise / hold the total rental price and the deposit for a full tank of fuel (£161.64) still had not been made available in my bank account 7 days later. On querying this I was told that it can take up to 2 weeks to have the money returned. It is not apparent to me how such a process can take so long. I'm still trying to follow up this process & to determine whether the delay is down to Indigo, Avis Car Hire or my bank.

Easy, simple, excellent

Oct 29, 2017 by Winsome Thomas

The hire process was simple, fairly quick and easy. Arriving at Orlando, I went to the car hire stand. Everything was straightforward. When I collected the car, I pointed out some existing defects, which were immediately added to the form, got into the car and drove off. Simple, quick and easy. Returning, I handed the keys over, the vehicle was checked and I got a receipt. Brilliant!


Oct 28, 2017 by Liz

As usual excellent service from Indigo Car Hire. All the staff are very friendly and helpful and nothing is to much trouble and any query answered promptly. Car Hire Company policies are explained so hire is completed seamlessly and quickly. Can't praise Indigo enough and would recommend them to anyone.

Enterprise Car Hire staff very friendly and helpful, excellent service from them as well.

Indigo Car Hire , USA 4.9 5.0 573 573 excellent customer service from Joshas a returning customer - Josh made everything so easyA1