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AUTHOR Robert Gillespie
December 06, 2013

DVLA Check When Closed

Many of our customers need a DVLA check when they don’t have their counterpart licence, this is to check that they do not have any convictions on their licence or more than 9 points. This is standard and every car rental company needs to be 100% you don’t have any convictions or too many points as it will void their insurance, usually we would just get a DVLA check done and that would be the end of it with the person hiring the car having to pay for the admin fee which is around £10, what happens however if it’s outside the hours in which the DVLA operate?

The DVLA operate from 9am-5pm Monday to Friday, and a large amount bookings are for weekends or out of hours which would be outside the hours that you could phone them. Of course we won’t let you turn up and be stranded unable to get a car because you don’t have your counterpart, there is a work around that you can do in order for you to be able to get the vehicle outside the hours of the DVLA’s opening times.

The customer when the car is booked needs to call the DVLA during their opening hours and tell them to allow the supplier that we have arranged for them to be able to access their details. You then notify the supplier and ask them to call the DVLA on your behalf, and if the check comes up as a clean licence then you can hire the car when you get there.

Please however let us know at the time of booking if you are missing your counterpart so we can give you all these details and take you through the process step by step. If you are wanting to hire a car but don’t have your counterpart then please call us on +44 (0)113 880 0748 or email us at [email protected].

Having worked in the car rental industry for over 15 years, he really knows his stuff. Rob heads up our marketing department and as a keen traveller, always has a new location to talk about. Particularly if there is a golf course nearby.

Robert Gillespie

Traveller

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